b99a Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") serve as a legal agreement between the b99a platform and its users ("Member" or "you"). b99a operates an online betting and casino entertainment service for users in Bangladesh.

The meanings of key terms used in these Terms are provided below:

Definitions of Key Terms

• "Platform" — The b99a website (b99a.cam) and all associated mobile applications and services.
• "Member" — Any person who holds a registered account on b99a.
• "Bet" — Money placed by a Member to participate in any game or event on the platform.
• "Service" — All betting, casino games, slots, live gaming and related features provided through b99a.
• "Bonus Funds" — Additional balance added to a Member's account by b99a for promotional purposes.

These Terms have been prepared in the user's native language and are considered the final and binding document.

2. Account Registration and Eligibility

To open an account and use the service on b99a, a Member must meet the following eligibility requirements:

Age Requirement

Only persons aged 21 or above may register on b99a and use the service. Providing a false age at the time of registration is strictly prohibited. b99a may request identity documents to verify age at any time.

Registration Process

• Each Member may open only one account. Operating multiple accounts is prohibited.
• All information provided at the time of registration must be accurate, complete and up to date.
• The mobile number and email address must be active and belong to the Member personally.
• An account may not be operated in the name of or on behalf of a third party.

Identity Verification

To ensure a safe service, b99a may request a copy of a National ID (NID), passport or other supporting documents from any Member. b99a reserves the right to hold withdrawals until verification is complete.

3. Account Security and Responsibility

The security of a Member's account is entirely the Member's own responsibility. Members are requested to follow the guidelines below strictly:

• Keep your password strong and change it regularly.
• Never share your login details (username and password) with any third party.
• Always log out after using a public or shared computer.
• If you notice any unauthorised activity on your account, notify the b99a support team immediately.

The Member is fully responsible for all activities carried out from their account — whether by the Member or anyone else. b99a is not liable for losses caused by unauthorised access by a third party, unless it is proven that b99a's own security systems were at fault.

4. Deposit and Withdrawal Policy

Popular mobile banking methods in Bangladesh are used for financial transactions on b99a. All transactions are conducted in Bangladeshi Taka (BDT/৳).

Deposit Rules

• Minimum deposit amount: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposited funds must come only from an account registered in the Member's own name.
• Deposits from third-party accounts are prohibited.

Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawal request processing time: 15 minutes to 2 hours.
• Withdrawals must be made to the same method used for the deposit.
• Identity verification must be completed before a withdrawal can be made.
• Applicable wagering requirements must be met before withdrawing from bonus funds.

Transaction Review

b99a reserves the right to review suspicious or unusual financial activity. Transactions may be held and additional information or documents may be requested if necessary.

5. Bonuses and Promotional Offers

b99a offers various bonuses and promotional offers. Each offer has its own terms and conditions, which are stated on the relevant promotion page.

Welcome Bonus

New Members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. A 15x wagering requirement must be met to use this bonus.

General Bonus Terms

• A bonus offer may only be claimed once, unless stated otherwise.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the specified wagering requirements have been met.
• If evidence of fraudulent bonus claiming is found, the account will be closed immediately.
• Claiming bonuses through multiple accounts from the same person, IP address or device is prohibited.
• b99a reserves the right to modify or cancel any bonus offer at any time.

VIP Program

There are three VIP levels for regular Members — Bronze, Silver and Gold. Weekly cashback is provided at each level: up to 0.5% at Bronze, up to 1.0% at Silver and up to 1.5% at Gold. Members can advance to higher VIP levels step by step based on active participation and loyalty to the platform.

6. Betting and Gaming Rules

All gaming and betting activities on the b99a platform are governed by the following rules:

General Gaming Policy

• A bet that has been confirmed cannot be cancelled or changed.
• A bet that remains incomplete due to a technical error will be considered void and the bet amount will be refunded.
• In the event of any dispute over a game result, b99a's server logs will be considered the final evidence.

Live Betting

Odds are subject to change during live cricket, football and other sports betting. The odds at the moment the bet is confirmed will apply.

Casino Games

All casino games on b99a are operated by third-party software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming and others). The results of these games are determined by Random Number Generator (RNG) technology, which ensures fairness.

7. Prohibited Activities

The following activities are strictly prohibited when using b99a's service:

• Operating multiple accounts or running an account on behalf of another person.
• Attempting to influence game results through fraudulent or manipulative means.
• Exploiting software errors or technical vulnerabilities to gain an unfair advantage.
• Placing bets using bots, automated software or artificial intelligence.
• Using the platform for money laundering or illegal transfer of funds.
• Harassing, threatening or attempting to harm other Members.
• Attempting to gain unauthorised access to or hack b99a's systems.

If evidence is found of involvement in any of the above activities, b99a reserves the right to close the account immediately and forfeit the associated funds.

8. Intellectual Property

All content on the b99a website and platform — logos, designs, text, graphics, software, databases and other elements — is the exclusive intellectual property of b99a. No Member may use, copy, distribute or modify this content without written permission.

The intellectual property rights for game software and related content belong to the respective game providers — b99a operates the service only under their licence.

9. Privacy and Data Protection

b99a gives the highest priority to protecting Members' personal information. The platform uses SSL encryption technology to keep data transmission secure.

Details of how Members' personal information is collected, stored and used are set out in our Privacy Policy. By using the service, Members are considered to have accepted this policy.

10. Limitation of Liability

b99a is an entertainment platform. b99a is not liable for the following:

• Loss of opportunity caused by internet disconnection or technical errors.
• Financial losses resulting from the user's own decisions.
• Service interruptions caused by issues with third-party servers or networks.
• Any inconvenience caused by problems with the Member's device or software.

However, b99a is committed to ensuring fair play at all times and will endeavour to provide an appropriate resolution for bets affected by technical issues.

11. Account Suspension and Closure

b99a reserves the right to temporarily suspend or permanently close a Member's account in the following circumstances:

• Violation of any provision of these Terms.
• Suspicion of fraud or manipulation.
• Failure to cooperate with the identity verification process.
• At the Member's own request (self-exclusion).
• In response to legal or regulatory requirements.

Upon account closure, available legitimate funds (excluding bonus amounts or disputed amounts) will be returned to the Member.

12. Responsible Gaming

b99a believes that gambling or betting is an entertainment activity, not a way to earn money. We encourage all our Members to play responsibly.

Setting Self-Limits

Members can set daily, weekly or monthly deposit limits for themselves. This is an effective way to prevent overspending.

Self-Exclusion

If a member feels they are heading toward problem gambling, they can apply for self-exclusion. In that case, access to their account will be blocked for a specified period.

For more information on responsible gaming, please visit our Responsible Gaming page.

13. Dispute Resolution

Any dispute between b99a and a member will first be resolved through discussion.

Complaint Submission Process

• Members can submit a complaint via 24/7 live chat or by emailing [email protected].
• An initial response will be provided within 72 hours of receiving the complaint.
• For complex matters, a decision will be communicated after a full investigation is completed.

The logs and data stored on b99a's servers will be considered final evidence in any dispute.

14. Changes to Terms and Conditions

b99a reserves the right to partially or fully amend these terms and conditions at any time. The updated terms and conditions will take effect from the date they are published on the website.

Members will be notified by email or on the platform in the case of significant changes. Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions.

15. Contact

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 Live Chat: Log in to the platform and speak directly in Bengali.
• Email: [email protected]

Our support team provides assistance in Bengali 7 days a week, 24 hours a day.